AI Concierge
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AI Concierge: Always-On Hospitality for Every Door
Seamless, Personalized Service
Bring hotel-style convenience to any building with SmartphoneKey’s AI Concierge—a multilingual virtual assistant that’s on duty 24/7 in more than 70 languages. Whether it’s greeting first-time visitors, guiding delivery couriers, or scheduling amenity spaces, AI Concierge handles the everyday touchpoints that keep your property running smoothly.
Smart Visitor & Delivery Handling
• Instantly greets guests via voice or video, verifies their purpose, and grants time-limited access—no staff intervention required.
• Recognises major courier services, issues secure drop-off codes, and can direct them to package rooms or smart lockers.
• Supports “do-not-disturb” and restricted-hours rules, politely rerouting late-night arrivals to voicemail or alternative instructions.
Adaptive Resident Assistance
• Speaks 70+ languages out of the box, automatically matching the visitor’s preferred language for a friction-free experience.
• Can notify residents by push notification, voice call, or SMS, letting them remotely approve or deny entry in real time.
• Books shared amenities—gyms, meeting rooms, parking spots—checking conflicts and updating calendars instantly.Proactive Building Intelligence
• Integrates with building sensors to detect tailgating or prolonged door holds, prompting the visitor or alerting security.
• Collects entry analytics and feedback to help managers optimise staffing, lobby flow and amenity utilisation.
• Offers optional ID verification and guest photo capture for compliance or short-term rental regulations.Effortless Integration & Control
• Lives in the SmartphoneKey Command Center dashboard—turn features on or off per door, per schedule, or per resident tier.
• Works alongside Video Surveillance & Virtual Guard, handing off live feeds when human intervention is needed.Future-Ready Hospitality
From boutique co-living spaces to high-rise offices, AI Concierge delivers a premium welcome without the premium payroll. Give your residents and guests the freedom of seamless entry, multilingual assistance, and intelligent building services—powered by SmartphoneKey.