Guide for Usage and Installation

Welcome to SmartphoneKey

Thank you for choosing SmartphoneKey, the smart, secure, and convenient access control solution for your property. This guide will walk you through the usage and installation process, ensuring that you get the most out of your SmartphoneKey system. Whether you’re a resident, property manager, or Airbnb host, this guide provides everything you need to know to set up and use SmartphoneKey effectively.

Installation Guide

Step 1: Unbox Your SmartphoneKey System

When you receive your SmartphoneKey package, carefully unbox it and ensure that all components are included:

  • SmartphoneKey Reader(s) (Wi-Fi or LTE, depending on your order)
  • 10 secure, non-copyable key cards (additional cards if ordered)
  • Installation hardware
  • Quick start guide
Step 2: Install the SmartphoneKey Reader
  1. Choose the Installation Location: Select the entry point(s) where you want to install the SmartphoneKey Reader. The reader should be placed near the door lock for easy access.
  2. Mount the Reader: Using the provided installation hardware, mount the SmartphoneKey Reader securely at the chosen location. Make sure it is firmly attached and accessible to users.
  3. Connect the Reader:
    • Wi-Fi Model: Connect the SmartphoneKey Reader to your property’s Wi-Fi network following the instructions in the quick start guide.
    • LTE Model: For the LTE version, ensure that the reader has a strong signal and is connected to the network as per the instructions. This option provides flexibility for locations without stable Wi-Fi.
Step 3: Set Up Key Cards
  1. Assign Key Cards: Distribute the key cards to authorized users. Each key card is uniquely programmed to ensure secure, non-duplicable access.
  2. Activate Key Cards: Follow the instructions in the quick start guide to activate each key card. Activation is quick and straightforward, allowing users to begin accessing the property immediately.
Step 4: Integrate with Apple or Google Wallet (Optional)
  1. Open Wallet App: For users who prefer to use their smartphone as a key, open the Apple or Google Wallet app on your phone.
  2. Add SmartphoneKey: Follow the prompts to add your SmartphoneKey digital key to the wallet. Once added, you can use your phone as a key by tapping it against the SmartphoneKey Reader.

Usage Guide

Using Key Cards
  1. Unlocking Doors: To unlock the door, simply tap your SmartphoneKey key card against the installed SmartphoneKey Reader. The door will unlock automatically, allowing you entry.
  2. Security Assurance: Rest easy knowing that your key card is non-copyable, providing a high level of security and peace of mind.
Using Digital Keys (Wallet Integration)
  1. Unlocking with Phone: Open your Apple or Google Wallet app and tap your phone against the SmartphoneKey Reader to unlock the door.
  2. Battery Backup: If your phone’s battery is dead, the digital key card will still work, ensuring you’re never locked out.
Temporary Key Sharing
  1. Generate Temporary Keys: For guests or service providers, generate a temporary digital key through the SmartphoneKey's Admin Interface.
  2. Send Key to Guests: Share the digital key with your guest via email or messaging app. The key can be set to expire after a specified time or after a single use, providing flexible access control.
  3. Guest Access: Guests can use the temporary key in their Apple or Google Wallet to access the property during their stay.
Admin Interface
  1. Manage Access: Use the Admin Interface to grant or revoke access for residents, guests, or service providers. This centralized platform allows you to oversee all access permissions efficiently.
  2. Track Entry History: Monitor who has accessed the property and when, providing an additional layer of security and oversight.
QR Code Functionality
  1. Visitor Access: Visitors scan the QR code on the SmartphoneKey Reader with their smartphone to call residents, offering a modern alternative to traditional intercom systems.

Troubleshooting and Support

If you encounter any issues during installation or usage, refer to the troubleshooting section in the quick start guide. For further assistance, our customer support team is available to help you. Contact us via info@smartphonekey.com or through our website, and we’ll ensure you’re up and running smoothly.

Experience the Future of Access Control with SmartphoneKey

With SmartphoneKey, managing property access is easier, more secure, and more convenient than ever before. Follow this guide to get started, and enjoy the peace of mind that comes with knowing your property is protected by the latest in access control technology.