How It works

Step 1: Get SmartphoneKey
Start by installing the SmartphoneKey Reader at the entry point of your property. The installation process is straightforward, and the device connects wirelessly to your existing network using the Matter standard. This ensures seamless integration with other smart devices in your home or building, providing a reliable and efficient access control solution.
Step 2: Receive the Key Card
Once the device is installed, you will receive a secure, non-copyable key card. This key card is designed to provide high-level security, ensuring that only authorized individuals can unlock the doors. Simply use the key card to unlock doors with a single touch, offering a convenient and reliable way to access your property.
Step 3: Add to Wallet
For additional convenience, you can add the key card to your Apple or Google Wallet. This process is quick and easy, allowing you to use your smartphone as a key. By integrating the key card with your digital wallet, you ensure that you always have a backup access method, even if you forget your physical key card.
Step 4: Open the Door
With SmartphoneKey set up, you can unlock the door using your smartphone. Simply tap your phone against the SmartphoneKey Reader to gain entry. This feature works even if your phone’s battery is dead, as the key card will still provide access. This ensures that you are never locked out and always have a reliable way to enter your property.

Frequently Asked Questions (FAQ)

What is SmartphoneKey?

SmartphoneKey is a smart access control solution designed for multifamily properties, property managers, and Airbnb hosts. It offers keyless entry using secure, non-copyable key cards and digital keys that can be integrated into Apple or Google Wallets, providing a seamless and app-free experience.

How does SmartphoneKey work?

SmartphoneKey works by using secure key cards or digital keys stored in your smartphone’s wallet. You simply tap the key card or your phone against the SmartphoneKey Reader installed at your property’s entry point to unlock the door. The system also includes features like Temporary Key Sharing, QR Code Functionality, and an Admin Interface for managing access permissions.

Do I need a mobile app to use SmartphoneKey?

No, SmartphoneKey is designed to be app-free. You can access your property using a key card or by adding the digital key to your Apple or Google Wallet. This ensures a hassle-free experience without the need for additional software.

How do I add SmartphoneKey to my Apple or Google Wallet?

To add SmartphoneKey to your Apple or Google Wallet, simply follow the prompts provided by the SmartphoneKey system when setting up your access. The process is quick and easy, allowing you to use your smartphone as a key.

Can I share access with guests or service providers?

Yes, SmartphoneKey makes it easy to share temporary access with guests or service providers. Using the Temporary Key Sharing feature, you can generate a digital key that expires after a set period or after a single use, ensuring secure and flexible access for your visitors.

What happens if my phone’s battery dies?

If your phone’s battery dies, you can still access your property using the physical SmartphoneKey's key card. This dual-method access ensures that you’re never locked out, providing both flexibility and reliability.

How does the QR Code Functionality work?

SmartphoneKey’s QR Code Functionality allows visitors to scan a QR code at the entry point to contact specific apartments directly. This feature is a modern alternative to traditional intercom systems and enhances security by ensuring that only authorized guests can reach residents.

Is SmartphoneKey secure?

Yes, SmartphoneKey is designed with security as a top priority. The key cards are non-copyable, and digital keys are encrypted within your smartphone’s wallet. Additionally, the Admin Interface allows property managers to monitor access and manage permissions effectively.

How do I manage access for multiple residents or guests?

Property managers can easily manage access for multiple residents or guests using the Admin Interface. This centralized platform allows you to add or remove access, track entry history, and oversee security across all units from one location.

What if I need to revoke access quickly?

You can quickly revoke access by using the Admin Interface. Whether it’s a key card or a digital key, you can instantly deactivate access for any individual, ensuring that your property remains secure.

Can SmartphoneKey be integrated with existing property management systems?

SmartphoneKey is designed to work seamlessly as a standalone system. However, depending on your existing setup, it may be possible to integrate with certain property management systems. Contact our support team for more information.

Is there customer support available?

Yes, SmartphoneKey offers comprehensive customer support. If you have any questions or encounter any issues, our support team is ready to assist you. You can reach us via email info@smartphonekey.com or through our website.

How do I order SmartphoneKey?

You can order SmartphoneKey directly from our website. Simply choose the package that fits your needs, add it to your cart, and complete the checkout process. We’ll take care of the rest, ensuring you receive your SmartphoneKey system promptly and ready to install.

Can I order additional key cards?

Yes, while the standard SmartphoneKey package includes 10 key cards, you can easily add more during the ordering process on our website. Simply select the number of additional key cards you need, and they will be included in your order. This allows you to customize your purchase based on the specific requirements of your property.